How To Win Sales And Influence Buying Decisions Via The Inbox
Mastering email persuasion is key to
driving conversions in modern sales. This guide shows how to write emails that
attract attention, build trust, and inspire buying decisions.
1. Shift Your Mindset: Email as a
Conversation, Not a Campaign
·
Treat every email as a
one-on-one conversation, not a broadcast.
·
Focus on helping, not selling —
value builds trust, which drives sales.
·
Write as if to one person (use
'you,' not 'you all').
·
Example: ❌ 'We’re offering 30%
off for all customers.' ✅ 'You can save 30% today — and simplify how you manage
your work.'
2. Know Your Reader (and Their
Buying Triggers)
·
Understand what your reader
values — pain points, motivators, barriers.
·
Segment your list to reflect
their stage in the buyer’s journey (awareness, consideration, decision).
3. Craft Subject Lines That Spark
Curiosity
·
Keep it short (under 9 words),
intriguing, and personal.
·
Examples: 'This one tweak
doubled our conversions'; 'You left something powerful in your cart.'
4. Build Trust in the First 3
Lines
·
Personalize: mention something
relevant to them.
·
Empathize: show you understand
their challenge.
·
Promise value: preview what
they’ll gain by reading.
5. Use Psychological Triggers
Wisely
·
Social proof: 'Over 5,000
marketers use this method.'
·
Authority: 'As featured in
Forbes and HubSpot.'
·
Reciprocity: give free insights
or templates before asking for a sale.
·
Scarcity: 'Only 3 seats left
for tomorrow’s demo.'
6. Structure for Scannability
·
Use short paragraphs (1–2
lines).
·
Add bullet points for clarity.
·
Bold key benefits or outcomes.
·
End with one clear CTA — e.g.,
'Schedule your free strategy call today.'
7. Tell Stories, Not Features
·
Stories activate emotion — the
true driver of buying decisions.
·
Use the formula: Pain →
Discovery → Transformation → Result.
8. Follow Up — The Fortune’s in
the Follow-Up
·
Most sales come after 3–5
follow-ups, but most reps stop after one.
·
Each follow-up should add new
value — not just 'Checking in.'
·
Example: 'Here’s a quick case
study you might find relevant.'
9. Test, Measure, Improve
·
Track open rates, click rates,
and conversions.
·
A/B test subject lines, CTAs,
and storytelling styles.
·
Learn what emotionally
resonates — not just what’s grammatically correct.
10. Stay Human
·
Automation helps scale, but
personalization wins hearts.
·
Your reader should feel there’s
a real person behind the inbox.
Quick Checklist Before You Hit
Send
·
Does this email feel like a
conversation, not a pitch?
·
Is the value clear before the
ask?
·
Does the CTA feel natural and
helpful?
·
Would you open and respond to
this email?

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